What is DID and how it works with VoIP?

What is DID?

DID stands for Direct Inward Dialing. DID is a feature offered by telephone companies for use with their customers PBX (private branch exchange) system. By using DID, a company can offer its customers individual phone numbers for each person or workstation within the company

What is VoIP?

VoIP stands for Voice over Internet Protocol. VoIP technology converts voice into digital signal which then travels over Internet Protocol (IP) networks, such as Internet.

How is VoIP used with DID?

For many years to acquire a phone number for an individual phone the only medium was an operator physically allocating phone lines to the PBX system. In today’s world all of that can be achieved with the internal networks and VoIP. It is fast, cheap and relevantly easy.

For a company to use VoIP technology along with DID all they need to do is:-

  • Purchase a PBX software package that best meets your needs.
  • Find a company that provides the DID numbers
  • Download and install the software on a server..
  • Test your system and go live :-)