No network is immune to any type of malicious attack. Just think about I Love You Virus and the Millennium bug that had wiped out several millions’ worth of data all around the globe. So even your VOIP can be greatly damaged by viruses, phishing attacks, and malware, to name a few.
But that doesn’t mean you cannot do something about them. You have the power to greatly reduce the chances of these attacks by considering the following factors:
1. Reliable VOIP provider
One of your best lines of defense will be your own VOIP service provider. It’s critical to have not only a popular but also dependable and supportive company to deal with. They should already have the infrastructure, backup plan, and security applications ready.
2. Security features
Updated anti-virus and firewall programs can already do wonders to make sure you can also protect your system, as well as your VOIP network, from hacks and other types of attacks.
3. Common sense.
Phishers sometimes tap into your number and call you for all sorts of reasons, such as pretending to be your bank or credit card issuer, just to obtain your personal details. If the call sounds suspicious, give your real bank or credit card company a call and inquire.
If you think someone has tapped into your system without your permission, if you encounter problems that you have never met before, and if you are receiving anonymous calls, report them to your VOIP provider immediately.