Enhance Customer Service with VoIP

The use of VOIP in businesses continues to thrive for one good reason: customer service. Toll-free Number One of the benchmarks of excellent customer service is the provision of as many contact details as possible. With VOIP, you don’t just give away any number but a...

Cable VoIP

VOIP is certainly one of the twenty-first-century technologies that helped change the way people communicate. Gone are the days when one has to rely on phones and pay hefty fees for long-distance calls. In fact, VOIP has made talking so easy and convenient it caused...

Are you ready for VoIP?

Just because it’s there doesn’t really mean you should have one. This is the classic case of VOIP. A lot of people end up getting it without really knowing if they’re ready for it. Both money and time are completely wasted. You may be ready for a VOIP if . . . You...

Mobile VoIP

There’s cable VOIP, Internet VOIP—and mobile VOIP? Indeed, VOIP has managed to stay despite the threats of traditional communications companies simply because it has learned to evolve and expand its target market.Mobile VOIP, however, is relatively new. Thus,...

VOIP Outsourcing

Introduction: With the way things are going with regards to VOIP, it’s no longer a question whether you should use it or not. It’s a matter of deciding which setup is better: have it outsourced or in-house? There are definitely pros and cons to each choice, but for...

VoIP Enters the Social Network

By now, we already know that VoIP is one of the leading methods of communication, with more than 20 million subscribers in the U.S. alone. Moreover, it can be provided by means of cable, telephone, or Internet, among others. However, VoIP applications in social...