Choose the Best SIP Trunk Provider for Your Grandstream IP PBX and Phones
Do you have a Grandstream IP PBX system? Then you need to think about your SIP trunk provider. Don’t just opt for the cheapest option available because the chances are, you’re not going to get a good level of service.
For example, the industry guidelines is that one SIP trunk accommodates 2-3 users. Cheaper, low-quality SIP trunk providers may not adhere to such guidelines.
We’re going to show you how you can select the best SIP trunk provider for your Grandstream IP PBX.
Read the Terms and Conditions
The expected size of the SIP trunking market is $28.8 billion by 2025. But in all that there are many low-quality providers you need to work to avoid.
You should always read through the terms and conditions of every provider you come across. There are several things you’ll be able to determine:
- Any guarantees.
- Support provided.
- Additional fees.
Terms and conditions, in some cases, may even be contradictory to the marketing material you encountered previously. That’s why you should take your time to read the small print.
How Easy is it to Scale?
SIP trunking should scale according to what your business is doing at the time. The best SIP trunking providers can easily add lines or take them away again. You’re not locked into a contract where you need to pay extra to scale up or down.
Ask any SIP trunking provider about their scaling policies so you know that your SIP trunking provider will grow alongside you.
Look for a Tier One Carrier
What is a tier one carrier and why is it so important?
Tier one carriers all have direct network connections to every network they use. This includes the Internet connections used for the delivery of data. If you don’t choose a carrier that is tier one the chances are, you’re going to see lessened reliability.
Are You Getting the Right Customer Support?
Sometimes problems happen. You want to know that you’re getting the right level of customer support when things do go wrong, so you can resolve the issue quickly. Remember, by 2020, customer support will be more valuable than price and product to most customers.
Make sure that your provider offers a high level of customer support. This includes a 24-hour service and access to a range of different contact methods, including live chat.
What are Others Saying About Your SIP Trunking Provider?
The easiest way to get an unbiased point of view is to see what others are saying about a provider. By looking up customer reviews online you’ll get an unbiased viewpoint and you’ll be able to understand exactly how a provider operates.
There are plenty of resources online for reviews, so just perform a quick Google search.
Last Word – Choosing the Right SIP Trunking Provider for Your Grandstream PBX
Follow these steps to make sure that you pick the right SIP trunking provider. It might be time-consuming, but the value of a company that actively supports the growth of your company while providing a high-quality service can’t be underestimated.
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